Privacy Policy

Introduction

Welcome to https://broomfield-french-speaking-therapy.denvermentalhealthcare.com (hereafter referred to as ‘Broomfield French Speaking Therapy’, ‘we’, or ‘our’). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines how we handle your personal information, ensuring it is protected and used responsibly in accordance with various international privacy laws.

Scope

This policy covers all aspects of our website (https://broomfield-french-speaking-therapy.denvermentalhealthcare.com), mobile applications, online services, and products offered under our brand. Please note that this Privacy Policy does not extend to external links or third-party platforms you may access through our site, as these entities have their own privacy policies governing your data.

Processing Activities

This policy outlines our practices when users:

Utilize our applications and services as authorized users.
Visit any of our websites linked to this Privacy Policy.
Engage with us through various communication channels, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information for various reasons:

Account Information: This includes your user name and password details required to access your account.
Payment Information: Data related to your payment methods is necessary for processing transactions securely.
Financial Information: We may collect bank account numbers or credit card details for billing purposes.
Purchase Information: Details about products or services you’ve purchased from us.
Mobile Device Identifiers: Unique device identifiers, such as IP addresses and mobile phone numbers, to enhance user experience and analytics.
Location Data: Information about your geographical location when you interact with our services.
Feedback: Your comments, reviews, and suggestions to improve our products and services.
Social Media Information: If you choose to connect our services to your social media accounts, we may collect data from these platforms.
Product Information: Details about the products or services that interest you on our website.

We gather this data through direct user input, interactions with our services, and automated technologies, ensuring compliance with privacy regulations worldwide.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience and provide analytics. We use cookies categorized as:

Strictly Necessary: Essential for the basic functionality of our website.
Preference: Remembering user preferences for a personalized experience.
Analytics: Tracking site usage to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize the information to ensure your privacy.

Security Measures

Broomfield French Speaking Therapy implements robust security measures to safeguard your personal data. These include:

Encryption of communications and stored data.
Engagement of secure third-party processing partners.
Regular reviews and updates of our security protocols.

Children’s Privacy

We do not intentionally collect or store any personal data from children under the age of 18. Our services are designed for a mature audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
Restriction: Limit the use of your data under specific conditions.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for legitimate interests.
Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
Data Portability/Withdrawal of Consent: Transfer your data or withdraw consent for its use at any time.

To exercise these rights, please contact our privacy team, and we will assist you in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time. Any modifications will be posted on this page, ensuring transparency.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us:

Email: contact@broomfield-french-speaking-therapy.denvermentalhealthcare.com
Physical Address: [Insert Address]

We value your trust in our privacy practices and are committed to keeping you informed about how we handle your personal information.